Connect payment processors
Connect Stripe, Authorize.net, Vacation Rent Payment, Lynnbrook or GuestyPay so payouts become deposits.
For property managers
A payment processor connection turns each payout into a deposit, with one line per guest payment, refund and fee. You then match the deposit to the bank record. All of these connections only read data. VRTrust never creates charges or refunds in your processor.
Connect
- Go to Connections and click Add Connection.
- On the Payment Gateway tab, find the processor and click Connect.
- Enter the credentials, or log in to the processor when it opens, and submit.
| Processor | What you need | What VRTrust creates |
|---|---|---|
| Stripe | Your Stripe login | One deposit per payout |
| Authorize.net | API login ID and transaction key, under Account Settings > API Credentials & Keys in Authorize.net | One deposit per settled batch. Refunds are negative lines. Declined, voided and expired transactions are skipped. |
| Vacation Rent Payment | An API key from your Vacation Rent Payment representative | One deposit per settlement, each payment matched to its reservation |
| Lynnbrook | A target ID. Email Lynnbrook support and give permission to share your target ID with VRPlatform. | Deposits from your settlements |
| GuestyPay | GuestyPay turned on in Guesty, then the Guesty connection | GuestyPay deposits. Open the connection to set how they are handled. |
A deposit is missing
- Go to Connections and click the menu next to the processor.
- Select Fetch.
- Choose a date range that covers the missing payout and fetch.
Lodgify Payments
Lodgify Payments cannot connect to VRTrust. It pays out through Lodgify’s own Stripe account and shares only the net bank transfer, without the guest payments and fees VRTrust needs.
To switch to your own Stripe account:
- Reconcile your Lodgify Payments activity up to a clear cut-off date.
- Turn off Lodgify Payments in Lodgify, then connect your Stripe account in Lodgify.
- Connect the same Stripe account in VRTrust as shown above.
Guests with scheduled payments must pay through a new payment link, because Stripe does not have their stored cards. Payments taken through Lodgify Payments never import. Record them as deposits by hand, and ask support for help when there are many.