Team and roles
Invite team members and give each one the role that fits their work.
For property managers
Team members are the people of your company who work in VRTrust. Owners are not team members. Invite owners from Owners, see Owners.
Roles
Every team member has one base role:
| Task | Team Admin | Standard Member | Operations | Read Only |
|---|---|---|---|---|
| View and export data | Yes | Yes | Limited | Yes |
| Enter expenses and add vendors | Yes | Yes | Yes | No |
| Mark expenses as paid | Yes | Yes | Non-trust account only | No |
| Publish owner statements | Yes | Yes | Yes | No |
| Bank reconciliation and general ledger | Yes | Yes | No | View only |
| Financial reports | Yes | Yes | No | View and export |
| Settings and integrations | Yes | Yes | No | View only |
| Save owner or vendor ACH bank details | Yes | No | No | No |
| Send ACH payments | With ACH Payer | With ACH Payer | No | No |
| Invite members and change roles | Yes | No | No | No |
| Manage API keys and partner access | Yes | No | No | No |
- Team Admin: the person who runs your VRTrust account.
- Standard Member: your bookkeeper or accountant.
- Operations: staff who enter expenses and prepare owner statements without access to banking or the general ledger.
- Read Only: an outside CPA or auditor.
ACH Payer is an add-on for Team Admin or Standard Member. It lets a person send ACH payments through Ramp. Nobody has it by default, Team Admins included. Keeping bank details and sending payments apart means no single person moves money alone.
Roles apply to the whole team. They cannot be limited to some bank accounts or listings.
Invite a team member
- Go to Settings > Members and click Invite member.
- Enter the email and choose the base role. Turn on ACH Payer if the person sends payments.
- Submit.
The menu next to a pending invitation can resend it or copy its link.
Change or remove
Open the menu next to the member and select Edit roles, or remove the member. Only Team Admins can do this. The last Team Admin cannot be removed or downgraded. Make someone else Team Admin first.
Accounting partners
When an accounting partner manages your team, their staff appear as one Partner row. The partner manages its own staff. Settings > ACH payments has a setting that stops partner staff from sending payments for you. It is on by default.