Owner statements

VRTrust creates an owner statement per listing and month. When ownership changes in the middle of a month, the listing gets one statement per ownership period. A statement has three statuses:

Status	Meaning
Draft	Editable. Shows current data.
In Review	All data is in. Not sent yet.
Published	Final. Its transactions are locked and the owner sees it in the portal.

The Statements page

The Owner Statements tab lists one row per listing for the month: status, payment, starting balance, net revenue, expenses, net income, transfers and ending balance. Filter by month, status, listing group, listing or owner.

The menu at the end of a row opens the template, a PDF preview, PDF and CSV downloads, and delete. The history icon in the top right shows who created or deleted statements. Export downloads the table as CSV.

Review a statement

Before you review, reconcile the banks, clear guest balances and record every expense and adjustment.

1. Open the statement. Switch month and listing at the top without leaving it.
2. Resolve the warnings: open guest balances, unmapped reservation lines, unmapped accounts.
3. Check the commission and fee columns against the rates of the listing.
4. Check the expenses.
5. Click any subtotal to see the journal entries behind it.
6. Check the summary box: starting balance, net revenue, expenses, net income, transfers and ending balance.

Warnings about updates skipped because of a lock do not block publishing, see Locks.

Publish

1. Change the status to In Review, then to Published.
2. Add a message for the owner if you like.
3. Choose whether the email goes out now or after two hours, or not at all.

Owners who turned statement emails off are marked in the dialog. Their statement still publishes.

Change a published statement

Publishing locks every transaction on the statement. To change a payout, expense or reservation on it:

1. Open the statement and select Move to Draft. This unlocks its transactions.
2. Make the change.
3. Review the statement and publish it again.

When the books are closed for that period, the change has to be an adjustment in an open period instead. Changing published months often confuses owners, so review carefully before you publish.

Export

Select statements and click Export or Download to get PDFs. On the PM Statements tab, select months to export them as one CSV or as PDF. Exporting does not change a status.