Greyed-out options
Why some accounts or actions cannot be selected.
For property managers
A greyed-out option has one of three causes.
The account does not fit
VRTrust blocks accounts that would post wrong in that place, in deposits, expenses, fee templates, account assignments and reservation line mappings. For example, accounts receivable and accounts payable can never be picked by hand, and owner balances on the trust ledger can only sit in a few accounts. Pick an account of another classification. See Accounts.
A lock applies
Actions on locked reservations and transactions are greyed out. The lock label says why. See Locks.
Your role does not allow it
Some actions need another role, for example Operations members cannot reconcile banks. See Team and roles.