Log in to the owner portal

Accept your invitation

Your property manager sends you an email invitation.

1. Click Accept Invitation in the email.
2. Fill in the form and choose a password.
3. You are logged in to the owner portal.

The link works once and expires after seven days. Afterwards, log in at portal.vrplatform.app and bookmark it.

What you find in the portal

Your property manager decides which sections you see.

Section	What you do there
Statements	Read your monthly statements and summaries over a year or a date range. Download them as PDF or CSV.
Calendar	See bookings and block dates, when turned on
Reservations	See each booking with dates, channel and status, and its amounts when turned on
Files	Download files your property manager shared and upload your own
Access	Invite people who may view your portal
Settings	Update your contact details, entity type and tax ID, and choose your emails

I created an account but do not see my portal

The email you signed up with differs from the email your property manager used, or you signed up on the website instead of through the invitation. VRTrust then thinks you are a property manager.

1. Find the invitation in the inbox your property manager sent it to.
2. Accept it with exactly that email address.

Stop using the other account. If you cannot find the invitation, ask your property manager to send it again or to share the link.

Other problems

• Forgot your password: use Reset Password on the login page.
• A statement is missing: your property manager has not published it yet.
• You own through several companies with one email: switch between them with the switcher in the top left.