Listings

Listings come from your PMS automatically. A listing needs an active ownership period to appear on an owner statement. Its detail page holds its ownerships, fees, statement template and activity.

Add a listing

On Listings, click Add Listing. Import it from a connected PMS or channel, or enter it by hand when you do not use a PMS. Then assign an owner, apply fees and choose the statement template.

Listing groups

A group combines listings, such as units in one building, so their owner statement and reports roll up together. The group is a listing itself, with the member listings under it.

• New group: click Add Listing, switch to the Group tab, enter the name, address, member listings and owner, and save.
• Turn a listing into a group: open the listing, click the menu in the top right and select Turn into group. The listing needs an owner.
• Add or remove members: on the Listings tab, select listings and click Move to group or Remove from group. A group without members becomes a single listing again.

Rules:

• A listing belongs to one group at most.
• The group and its members must have the same owner, or no owner.
• A listing with locked accounting activity, such as a published statement, cannot move into or out of a group. Contact support to group listings with published history.

The owner statement of a group shows one block per member listing with a subtotal, then the total. Shared costs can go on the group itself. Channel fees, merchant fees and commissions still follow the member listing. Fees set on the group do not apply to its members, see Fees and commissions.

Profit and loss, general ledger overview and trust reconciliation reports can filter by group. Balance sheet, guest balances, lodging tax, owner statement summaries and trial balance ignore groups.

Owner reserves

A reserve keeps money for unexpected costs of a listing, so the owner balance does not go negative.

1. Open the listing and go to the ownership section.
2. Edit the ownership period and enter the reserve amount.
3. Save.

The owner statement summary shows the reserve under the ending balance and the balance available for payout. Payouts suggest the available balance.

Deactivated listings

Deactivating a listing ends its current ownership period and adds a Deactivated period for the inactive dates. Reservations of a deactivated listing stay out of accounting.

When you activate the listing again, add a new ownership period that starts on that date. Until you do, its reservations and fees stay out of the ledger.

Co-hosted listings

When a channel pays part of each booking straight to a co-host, set the listing up for the co-host model. The co-host payout then shows as its own part of the deposit and is not booked as an owner or manager expense. Ask support to set it up.